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The Basics of Root Cause Analysis

The Basics of Root Cause Analysis

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I-care Talent Energie 3 juillet 2018

Contents

  • What Is Root Cause Analysis and Why Is It Important?
    • Establishing RCA Triggers 
    • Effective RCA Barriers
  • Performing RCA
    • Recognize
    • Rationalize
    • Ratify
    • Resolve
    • Realize
  • Metrics